Shipping Policy
A legal disclaimer
Shipping Policy
At Loumira, we aim to get your order to you as quickly and carefully as possible.
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Delivery Areas
We currently deliver only within Mumbai.
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Order Processing & Dispatch
Once your payment is successfully received, we process and pack your order. Orders are typically dispatched within approximately 20 hours (usually the next day).
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Delivery Partners
We primarily use trusted on-demand delivery services such as Borzo for fast and reliable delivery within Mumbai.
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Estimated Delivery Timelines
Most orders within Mumbai are delivered the next day or within 2-3 days after payment confirmation.
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Delivery times are estimates only and can vary depending on your exact location, traffic, weather, or other factors outside our control. We are not responsible for delays caused by third-party delivery partners.
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Shipping Charges
Shipping charges apply and vary according to your location within Mumbai. The exact shipping cost will be confirmed at the time of order or communicated to you before dispatch.
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Order Tracking
Once your order is out for delivery, we will share tracking details or updates via WhatsApp or email so you can follow its progress.
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Successful Delivery
Once the item is successfully delivered, responsibility for the package passes to you.
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Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected or actual delivery date with photos (where applicable).
We will review the case and offer either store credit or a refund at our discretion.
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Need Help?
For any shipping-related questions, feel free to reach out:
Email: shoploumira@gmail.com
Phone / WhatsApp: +91 91522 44689